Frequently Asked Questions
Everything you need to know about shopping with Sheepproducts.ie
What is your standard shipping time within Ireland?
We offer fast nationwide delivery across Ireland. Orders are typically processed within 24 hours and delivered via An Post or DPD within 2-3 business days.
What is your return policy for fashion items?
We offer a 30-day return window. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed sizing guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or you can contact our support team for specific measurements.
Are your wool products sustainably sourced?
Yes, sustainability is at our core. We partner with ethical suppliers who prioritize animal welfare and environmental responsibility to ensure high-quality, eco-friendly fashion.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.